import type { HomeData, HelpArticleDetailData, HelpCenterData, MessageSummaryData, OrderDetailData, OrderListItem, ReportDetailData, ReportListItem, SettingsData, ShippingDetailData, UserAddressItem, TicketOverviewCard, UserTicketDetailData, UserTicketListItem, UserMessageListData, VerifyData, } from "../api/app"; export const homeFallback: HomeData = { banners: [ { title: "安心验", subtitle: "独立第三方鉴定服务平台", description: "专业鉴定高价值商品，报告可验真，流程可追踪。", background_image_url: "", }, ], page_visuals: { order_background_image_url: "", report_background_image_url: "", }, service_entries: [ { service_provider: "anxinyan", title: "实物鉴定", tag: "标准服务", description: "由安心验提供标准实物鉴定服务，适合正式结果交付场景。", meta: "预计 48 小时内出结果 | 报告可验真", }, { service_provider: "zhongjian", title: "中检鉴定", tag: "更高规格机构", description: "由更高规格机构提供实物鉴定服务，适合更高要求场景。", meta: "流程一致 | 出具机构不同 | 价格与时效有差异", }, ], category_entries: [ { category_id: 1, category_name: "奢侈品箱包", category_code: "luxury_bag" }, { category_id: 2, category_name: "潮流鞋类", category_code: "sneaker" }, { category_id: 3, category_name: "腕表", category_code: "watch" }, { category_id: 4, category_name: "首饰配饰", category_code: "jewelry" }, { category_id: 5, category_name: "3C 数码", category_code: "digital" }, { category_id: 6, category_name: "高端美妆", category_code: "beauty" }, { category_id: 7, category_name: "服饰", category_code: "clothing" }, { category_id: 8, category_name: "古董文玩", category_code: "antique" }, ], trust_points: [ { title: "独立第三方", desc: "保持中立判断，不参与买卖立场。" }, { title: "报告可验真", desc: "每份正式报告均支持编号与状态验证。" }, { title: "流程可追踪", desc: "从下单到出报告，关键节点一目了然。" }, { title: "标准化作业", desc: "按模板采集资料，单次鉴定后出具报告。" }, ], quick_entries: [ { code: "start", title: "发起鉴定", desc: "进入送检流程" }, { code: "orders", title: "我的订单", desc: "查看当前进度" }, { code: "reports", title: "我的报告", desc: "查看结果凭证" }, { code: "messages", title: "消息中心", desc: "查看服务提醒与结果通知" }, ], trust_metrics: [ { value: "1280+", label: "累计鉴定申请" }, { value: "48h", label: "标准结果时效" }, { value: "100%", label: "正式报告可验真" }, ], faqs: ["实物鉴定和中检鉴定有什么区别？", "一般多久可以出结果？", "报告如何验证真伪？"], }; export const ordersFallback: OrderListItem[] = [ { order_id: 1, order_no: "AXY202604200001", appraisal_no: "AXY-APP-20260420-0001", order_status: "pending_supplement", product_name: "Louis Vuitton Neverfull MM", product_cover: "", service_provider: "zhongjian", display_status: "等待您补充资料", status_desc: "还差 2 项必传资料", estimated_finish_time: "2026-04-21 18:00:00", primary_action: "去补资料", }, { order_id: 2, order_no: "AXY202604190012", appraisal_no: "AXY-APP-20260419-0012", order_status: "pending_shipping", product_name: "Air Jordan 1 High OG", product_cover: "", service_provider: "anxinyan", display_status: "鉴定师处理中", status_desc: "鉴定师正在处理，预计 24 小时内出具报告", estimated_finish_time: "2026-04-20 20:00:00", primary_action: "查看进度", }, { order_id: 3, order_no: "AXY202604180088", appraisal_no: "AXY-APP-20260418-0088", order_status: "completed", product_name: "Rolex Datejust 36", product_cover: "", service_provider: "zhongjian", display_status: "报告已出具", status_desc: "正式报告可查看并验真", estimated_finish_time: "2026-04-18 20:00:00", primary_action: "查看报告", }, ]; export const orderDetailFallback: OrderDetailData = { order_info: { order_id: 1, order_no: "AXY202604200001", appraisal_no: "AXY-APP-20260420-0001", service_provider: "zhongjian", order_status: "pending_supplement", display_status: "等待您补充资料", status_desc: "鉴定师需要您补充 2 项资料后继续处理，建议尽快完成。", estimated_finish_time: "2026-04-21 18:00:00", can_edit_return_address: true, }, product_info: { product_name: "Louis Vuitton 奢侈品箱包", category_name: "奢侈品箱包", brand_name: "Louis Vuitton", color: "老花", size_spec: "MM", serial_no: "AR2199", }, extra_info: { purchase_channel: "专柜", purchase_price: 12600, purchase_date: "2026-03-16", usage_status: "light_use", usage_status_text: "轻微使用痕迹", condition_desc: "包身轻微折痕，五金边缘有轻微使用痕迹。", has_accessories: true, accessories: ["防尘袋", "包装盒", "发票 / 小票"], remark: "包内附有购买小票和防尘袋，编号位于内袋皮标附近。", }, materials: [ { upload_item_id: 11, item_code: "bag_front", item_name: "正面整体图", is_required: true, source_type: "initial", source_type_text: "下单资料", status: "uploaded", status_text: "已上传", file_count: 2, files: [ { file_id: "mock-bag-front-1", file_url: "https://dummyimage.com/1200x1200/f3ede2/9b8358&text=Bag+Front+1", thumbnail_url: "https://dummyimage.com/320x320/f3ede2/9b8358&text=Front+1", quality_status: "uploaded", quality_message: "", }, { file_id: "mock-bag-front-2", file_url: "https://dummyimage.com/1200x1200/efe7d9/9b8358&text=Bag+Front+2", thumbnail_url: "https://dummyimage.com/320x320/efe7d9/9b8358&text=Front+2", quality_status: "uploaded", quality_message: "", }, ], }, { upload_item_id: 12, item_code: "serial_label", item_name: "编码 / 标签图", is_required: true, source_type: "supplement", source_type_text: "补充资料", status: "uploaded", status_text: "已上传", file_count: 1, files: [ { file_id: "mock-serial-1", file_url: "https://dummyimage.com/1200x1200/f7f1e6/9b8358&text=Serial+Label", thumbnail_url: "https://dummyimage.com/320x320/f7f1e6/9b8358&text=Serial", quality_status: "uploaded", quality_message: "", }, ], }, ], return_address: { user_address_id: 1, consignee: "安心验体验用户", mobile: "13800000000", province: "广东省", city: "深圳市", district: "南山区", detail_address: "科技园测试路 88 号", full_address: "广东省深圳市南山区科技园测试路 88 号", }, return_logistics: null, timeline: [ { node_code: "created", node_text: "下单成功", node_desc: "订单已生成并完成支付", occurred_at: "2026-04-20 09:12:00" }, { node_code: "submitted", node_text: "资料已提交", node_desc: "用户已完成首轮资料上传", occurred_at: "2026-04-20 09:30:00" }, { node_code: "first_review", node_text: "鉴定中", node_desc: "鉴定师正在进行专业判断", occurred_at: "2026-04-20 10:20:00" }, { node_code: "supplement", node_text: "待补资料", node_desc: "鉴定师需要补充编码近照与五金细节图", occurred_at: "2026-04-20 11:16:00" }, ], supplement_task: { task_id: 1, reason: "鉴定师需要补充编码近照与五金细节图，以继续完成判断。", deadline: "2026-04-21 18:00:00", items: [ { item_code: "serial_label", item_name: "编码 / 标签图", guide_text: "请补充清晰近照，确保编码内容完整可辨认。" }, { item_code: "hardware_detail", item_name: "五金细节图", guide_text: "请避免反光与遮挡，完整拍摄边缘与刻印细节。" }, ], }, available_actions: { primary_action: "去补资料", secondary_action: "联系客服", }, }; export const shippingDetailFallback: ShippingDetailData = { order_info: { order_id: 4, order_no: "AXY20260420212747131", appraisal_no: "AXY-APP-20260420-2326", service_provider: "anxinyan", display_status: "待寄送商品", estimated_finish_time: "2026-04-22 21:27:47", product_name: "Neverfull MM", }, shipping_address: { warehouse_id: 1, warehouse_name: "安心验鉴定中心", warehouse_code: "AXY-WH-DEFAULT", receiver_name: "安心验鉴定中心", receiver_mobile: "400-800-1314", province: "广东省", city: "深圳市", district: "南山区", detail_address: "科技园鉴定路 88 号 安心验收件中心", service_time: "周一至周日 09:30-18:30", notice: "寄送前请确认订单信息完整，包裹内附上订单号可提升签收后的处理效率。", }, shipping_options: { current_warehouse_id: 1, can_select_warehouse: true, list: [ { id: 1, warehouse_name: "安心验鉴定中心", warehouse_code: "AXY-WH-DEFAULT", warehouse_type: "detection_center", warehouse_type_text: "检测中心 / 收货仓库", service_provider: "anxinyan", service_provider_text: "实物鉴定", receiver_name: "安心验鉴定中心", receiver_mobile: "400-800-1314", province: "广东省", city: "深圳市", district: "南山区", detail_address: "科技园鉴定路 88 号 安心验收件中心", full_address: "广东省深圳市南山区科技园鉴定路 88 号 安心验收件中心", service_time: "周一至周日 09:30-18:30", notice: "寄送前请确认订单信息完整，包裹内附上订单号可提升签收后的处理效率。", supported_category_ids: [], supported_category_names: [], status: "enabled", status_text: "启用中", is_default: true, is_recommended: true, recommended_reason: "默认仓库", sort_order: 1, remark: "默认仓库", created_at: "2026-04-20 20:44:00", updated_at: "2026-04-20 20:44:00", }, ], }, shipping_notice: { tips: [ "请在包裹内附上订单号或鉴定单号，便于鉴定中心快速匹配。", "贵重商品建议使用顺丰、京东等可追踪快递，并保留寄件凭证。", "寄出后请尽快填写快递公司和运单号，我们会同步更新处理进度。", ], express_recommendations: ["顺丰速运", "京东快递", "EMS", "中通快递"], }, logistics_info: { express_company: "", tracking_no: "", tracking_status: "", tracking_status_text: "待提交", latest_desc: "", latest_time: "", is_submitted: false, }, logistics_nodes: [], can_submit_tracking: true, }; export const addressesFallback: UserAddressItem[] = [ { id: 1, consignee: "安心验体验用户", mobile: "13800000000", province: "广东省", city: "深圳市", district: "南山区", detail_address: "科技园测试路 88 号", full_address: "广东省深圳市南山区科技园测试路 88 号", is_default: true, created_at: "2026-04-20 20:44:00", updated_at: "2026-04-20 20:44:00", }, { id: 2, consignee: "备用收件人", mobile: "13900000000", province: "广东省", city: "广州市", district: "天河区", detail_address: "员村四横路 12 号", full_address: "广东省广州市天河区员村四横路 12 号", is_default: false, created_at: "2026-04-20 20:44:00", updated_at: "2026-04-20 20:44:00", }, ]; export const reportsFallback: ReportListItem[] = [ { report_id: 1, order_id: 3, report_no: "AXY-R-20260420-0001", product_name: "Rolex Datejust 36", product_cover: "", service_provider: "zhongjian", status: "已出报告", result_text: "正品", institution_name: "中检合作机构", publish_time: "2026-04-18 18:26:00", }, { report_id: null, order_id: 2, report_no: "", product_name: "Air Jordan 1 High OG", product_cover: "", service_provider: "anxinyan", status: "待出报告", result_text: "待出报告", institution_name: "安心验", publish_time: "", }, ]; export const reportDetailFallback: ReportDetailData = { evidence_attachments: [], zhongjian_report_files: [], report_media: { images: [ { file_id: "mock-report-image-1", file_url: "https://dummyimage.com/1200x900/efe7df/8b1f2f&text=Appraisal+Image", thumbnail_url: "https://dummyimage.com/480x360/efe7df/8b1f2f&text=Appraisal", name: "鉴定图片", file_type: "image", mime_type: "image/jpeg", }, ], }, product_display: { product_name: "Rolex 腕表", institution_name: "中检鉴定中心", items: [ { label: "检测结论", value: "正品", remark: "综合当前送检资料与商品特征判断，符合正品特征。" }, { label: "品牌", value: "Rolex" }, { label: "主体颜色", value: "银盘" }, ], }, trace_info: { visible: false, nodes: [ { code: "inbound", title: "入仓", occurred_at: "2026-04-18 12:10:00", status: "completed", assets: [], }, { code: "appraisal", title: "鉴定", occurred_at: "2026-04-18 16:00:00", status: "completed", assets: [], }, { code: "return", title: "寄回", occurred_at: "", status: "pending", assets: [], }, ], }, report_header: { report_id: 1, report_no: "AXY-R-20260420-0001", report_type: "appraisal", report_title: "中检鉴定报告", report_status: "published", service_provider: "zhongjian", institution_name: "中检鉴定中心", publish_time: "2026-04-18 18:26:00", zhongjian_report_no: "ZJ-20260418-0001", report_entry_admin_name: "王师傅", report_entered_at: "2026-04-18 18:20:00", trace_info_visible: false, }, result_info: { result_status: "authentic", result_text: "正品", result_desc: "综合当前送检资料与商品特征判断，符合正品特征。", }, product_info: { product_name: "Rolex 腕表", category_name: "腕表", brand_name: "Rolex", color: "银盘", size_spec: "36mm", }, appraisal_info: { service_provider: "zhongjian", institution_name: "中检合作机构", appraiser_name: "张师傅", reviewer_name: "李师傅", appraisal_time: "2026-04-18 16:00:00", }, valuation_info: { condition_grade: "A", condition_desc: "整体状态良好，存在轻微使用痕迹。", valuation_min: 2800, valuation_max: 3200, valuation_desc: "当前估值仅供参考，具体以市场流通情况为准。", }, risk_notice_text: "本报告基于送检商品及当前提交资料出具。若商品状态或所附资料发生变化，报告结论可能不再适用。", verify_info: { report_no: "AXY-R-20260420-0001", verify_status: "", verify_url: "", verify_qrcode_url: "", }, file_info: { pdf_url: "", }, }; export const verifyFallback: VerifyData = { verify_status: "valid", verify_message: "该报告真实有效，可作为对应鉴定结果参考。", evidence_attachments: [], report_summary: { report_no: "AXY-R-20260420-0001", institution_name: "中检合作机构", publish_time: "2026-04-18 18:26:00", }, product_summary: { product_name: "Rolex 腕表", category_name: "腕表", brand_name: "Rolex", }, result_summary: { result_text: "正品", }, }; export const messageSummaryFallback: MessageSummaryData = { total_count: 3, unread_count: 2, category_counts: { all: 3, order: 2, report: 1, supplement: 0, ticket: 0, }, latest_title: "报告已出具", latest_time: "2026-04-20 20:55:17", }; export const helpCenterFallback: HelpCenterData = { categories: [ { code: "all", title: "全部", desc: "查看全部帮助文章", count: 6 }, { code: "service", title: "服务流程", desc: "了解下单、寄送、鉴定流程", count: 2 }, { code: "report", title: "报告验真", desc: "了解报告查看、下载与验真", count: 1 }, { code: "shipping", title: "寄送物流", desc: "了解寄送、运单和签收说明", count: 1 }, { code: "support", title: "售后支持", desc: "了解补资料、工单和客服协助", count: 2 }, ], articles: [ { id: 1, title: "实物鉴定和中检鉴定有什么区别？", category: "service", category_text: "服务流程", summary: "两种服务的核心流程一致，差异主要体现在出具机构、时效与价格上。", keywords: ["实物鉴定", "中检鉴定", "服务区别"], updated_at: "2026-04-21 09:00:00", is_recommended: true, }, { id: 2, title: "一般多久可以出结果？", category: "service", category_text: "服务流程", summary: "标准版通常 48 小时左右，具体取决于服务类型、资料完整度和物流节点。", keywords: ["时效", "出结果", "多久"], updated_at: "2026-04-21 09:00:00", is_recommended: true, }, { id: 3, title: "报告如何验证真伪？", category: "report", category_text: "报告验真", summary: "正式报告出具后，可通过报告详情页或验真页输入编号进行验证。", keywords: ["报告", "验真", "验证真伪"], updated_at: "2026-04-21 09:00:00", is_recommended: true, }, ], }; export const helpArticleDetailFallback: HelpArticleDetailData = { article: { id: 1, title: "实物鉴定和中检鉴定有什么区别？", category: "service", category_text: "服务流程", summary: "两种服务的核心流程一致，差异主要体现在出具机构、时效与价格上。", keywords: ["实物鉴定", "中检鉴定", "服务区别"], updated_at: "2026-04-21 09:00:00", is_recommended: true, content_blocks: [ "实物鉴定和中检鉴定都会经过下单、填写信息、上传资料、寄送商品、鉴定和查看报告这几个核心步骤。", "两者最大的区别在于出具机构不同。实物鉴定由安心验提供标准实物鉴定服务；中检鉴定由更高规格合作机构提供服务，适合对机构资质有更高要求的场景。", "中检鉴定通常价格更高、时效也会略长一些。下单前建议先根据您的使用场景、预算和时效要求选择合适服务。", ], }, related_articles: [ { id: 2, title: "一般多久可以出结果？", category: "service", category_text: "服务流程", summary: "标准版通常 48 小时左右，具体取决于服务类型、资料完整度和物流节点。", keywords: ["时效", "出结果", "多久"], updated_at: "2026-04-21 09:00:00", is_recommended: true, }, ], }; export const settingsFallback: SettingsData = { profile_info: { user_id: 1, nickname: "安心验体验用户", mobile: "13800000000", avatar: "", status: "enabled", status_text: "账号正常", password_set: false, }, preferences: { notify_order: true, notify_report: true, notify_supplement: true, notify_ticket: true, marketing_notify: false, privacy_mode: false, }, legal_entries: [ { code: "privacy_policy", title: "隐私说明", desc: "了解平台如何处理您的订单与联系方式信息", target_url: "/pages/help/index?q=%E9%9A%90%E7%A7%81", }, { code: "service_notice", title: "服务与通知说明", desc: "了解消息提醒、工单回复与服务相关通知逻辑", target_url: "/pages/help/index?q=%E6%9C%8D%E5%8A%A1", }, ], }; export const messagesFallback: UserMessageListData = { list: [ { id: 3, title: "报告已出具", content: "您的正式报告已生成，可前往报告中心查看并完成验真。", biz_type: "report", biz_type_text: "报告通知", category: "report", category_text: "报告", biz_id: 1, is_read: false, created_at: "2026-04-20 20:55:17", target_url: "/pages/report/detail?id=1", target_label: "查看报告", }, { id: 2, title: "请补充鉴定资料", content: "鉴定师需要您补充资料后继续处理，请尽快进入订单详情查看。", biz_type: "order", biz_type_text: "订单通知", category: "order", category_text: "订单", biz_id: 1, is_read: false, created_at: "2026-04-20 11:16:00", target_url: "/pages/order/detail?id=1", target_label: "查看订单", }, { id: 1, title: "订单提交成功", content: "您的鉴定订单已提交成功，可前往订单中心查看进度。", biz_type: "order", biz_type_text: "订单通知", category: "order", category_text: "订单", biz_id: 1, is_read: true, created_at: "2026-04-20 09:12:00", target_url: "/pages/order/detail?id=1", target_label: "查看订单", }, ], summary: { total_count: 3, unread_count: 2, category_counts: { all: 3, order: 2, report: 1, supplement: 0, ticket: 0, }, current_count: 3, current_category: "all", unread_only: false, }, }; export const ticketOverviewFallback: TicketOverviewCard[] = [ { title: "全部工单", value: 2, desc: "您当前已提交的全部客服工单" }, { title: "待处理", value: 1, desc: "客服待处理或正在跟进中的工单" }, { title: "已解决", value: 1, desc: "已处理完成的工单数量" }, { title: "工单留言", value: 4, desc: "您与客服之间的全部沟通记录" }, ]; export const ticketsFallback: UserTicketListItem[] = [ { id: 2, ticket_no: "TK202604200002", ticket_type: "report_issue", ticket_type_text: "报告问题", status: "pending", status_text: "待处理", priority: "normal", priority_text: "普通", title: "报告内容咨询", order_id: 3, latest_message: "请问 A 级和估值区间的口径是什么？", updated_at: "2026-04-20 12:11:00", created_at: "2026-04-20 12:10:00", }, { id: 1, ticket_no: "TK202604200001", ticket_type: "upload_issue", ticket_type_text: "上传问题", status: "processing", status_text: "处理中", priority: "high", priority_text: "高优先级", title: "补图说明咨询", order_id: 1, latest_message: "您好，请优先拍摄标签整体区域，再补一张放大近照，保证编码内容完整可辨认。", updated_at: "2026-04-20 11:25:00", created_at: "2026-04-20 11:18:00", }, ]; export const ticketDetailFallback: UserTicketDetailData = { ticket_info: { id: 1, ticket_no: "TK202604200001", ticket_type: "upload_issue", ticket_type_text: "上传问题", status: "processing", status_text: "处理中", priority: "high", priority_text: "高优先级", title: "补图说明咨询", content: "我不确定编码标签应该怎么拍，担心影响鉴定结果。", order_id: 1, created_at: "2026-04-20 11:18:00", updated_at: "2026-04-20 11:25:00", }, order_info: { order_id: 1, order_no: "AXY202604200001", display_status: "等待您补充资料", }, messages: [ { sender_type: "user", sender_type_text: "您", content: "我不确定编码标签应该怎么拍，担心影响鉴定结果。", attachments: [], created_at: "2026-04-20 11:18:00", }, { sender_type: "customer_service", sender_type_text: "客服", content: "您好，请优先拍摄标签整体区域，再补一张放大近照，保证编码内容完整可辨认。", attachments: [], created_at: "2026-04-20 11:25:00", }, ], };