748 lines
24 KiB
TypeScript
748 lines
24 KiB
TypeScript
import type {
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HomeData,
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HelpArticleDetailData,
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HelpCenterData,
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MessageSummaryData,
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OrderDetailData,
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OrderListItem,
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ReportDetailData,
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ReportListItem,
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SettingsData,
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ShippingDetailData,
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UserAddressItem,
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TicketOverviewCard,
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UserTicketDetailData,
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UserTicketListItem,
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UserMessageListData,
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VerifyData,
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} from "../api/app";
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export const homeFallback: HomeData = {
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banners: [
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{
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title: "安心验",
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subtitle: "独立第三方鉴定服务平台",
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description: "专业鉴定高价值商品，报告可验真，流程可追踪。",
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background_image_url: "",
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},
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],
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page_visuals: {
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order_background_image_url: "",
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report_background_image_url: "",
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},
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service_entries: [
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{
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service_provider: "anxinyan",
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title: "实物鉴定",
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tag: "标准服务",
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description: "由安心验提供标准实物鉴定服务，适合正式结果交付场景。",
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meta: "预计 48 小时内出结果 | 报告可验真",
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},
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{
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service_provider: "zhongjian",
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title: "中检鉴定",
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tag: "更高规格机构",
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description: "由更高规格机构提供实物鉴定服务，适合更高要求场景。",
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meta: "流程一致 | 出具机构不同 | 价格与时效有差异",
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},
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],
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category_entries: [
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{ category_id: 1, category_name: "奢侈品箱包", category_code: "luxury_bag" },
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{ category_id: 2, category_name: "潮流鞋类", category_code: "sneaker" },
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{ category_id: 3, category_name: "腕表", category_code: "watch" },
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{ category_id: 4, category_name: "首饰配饰", category_code: "jewelry" },
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{ category_id: 5, category_name: "3C 数码", category_code: "digital" },
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{ category_id: 6, category_name: "高端美妆", category_code: "beauty" },
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{ category_id: 7, category_name: "服饰", category_code: "clothing" },
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{ category_id: 8, category_name: "古董文玩", category_code: "antique" },
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],
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trust_points: [
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{ title: "独立第三方", desc: "保持中立判断，不参与买卖立场。" },
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{ title: "报告可验真", desc: "每份正式报告均支持编号与状态验证。" },
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{ title: "流程可追踪", desc: "从下单到出报告，关键节点一目了然。" },
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{ title: "标准化作业", desc: "按模板采集资料，单次鉴定后出具报告。" },
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],
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quick_entries: [
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{ code: "start", title: "发起鉴定", desc: "进入送检流程" },
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{ code: "orders", title: "我的订单", desc: "查看当前进度" },
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{ code: "reports", title: "我的报告", desc: "查看结果凭证" },
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{ code: "messages", title: "消息中心", desc: "查看服务提醒与结果通知" },
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],
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trust_metrics: [
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{ value: "1280+", label: "累计鉴定申请" },
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{ value: "48h", label: "标准结果时效" },
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{ value: "100%", label: "正式报告可验真" },
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],
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faqs: ["实物鉴定和中检鉴定有什么区别？", "一般多久可以出结果？", "报告如何验证真伪？"],
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};
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export const ordersFallback: OrderListItem[] = [
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{
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order_id: 1,
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order_no: "AXY202604200001",
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appraisal_no: "AXY-APP-20260420-0001",
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order_status: "pending_supplement",
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product_name: "Louis Vuitton Neverfull MM",
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product_cover: "",
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service_provider: "zhongjian",
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display_status: "等待您补充资料",
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status_desc: "还差 2 项必传资料",
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estimated_finish_time: "2026-04-21 18:00:00",
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primary_action: "去补资料",
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},
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{
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order_id: 2,
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order_no: "AXY202604190012",
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appraisal_no: "AXY-APP-20260419-0012",
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order_status: "pending_shipping",
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product_name: "Air Jordan 1 High OG",
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product_cover: "",
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service_provider: "anxinyan",
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display_status: "鉴定师处理中",
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status_desc: "鉴定师正在处理，预计 24 小时内出具报告",
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estimated_finish_time: "2026-04-20 20:00:00",
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primary_action: "查看进度",
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},
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{
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order_id: 3,
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order_no: "AXY202604180088",
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appraisal_no: "AXY-APP-20260418-0088",
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order_status: "completed",
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product_name: "Rolex Datejust 36",
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product_cover: "",
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service_provider: "zhongjian",
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display_status: "报告已出具",
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status_desc: "正式报告可查看并验真",
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estimated_finish_time: "2026-04-18 20:00:00",
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primary_action: "查看报告",
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},
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];
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export const orderDetailFallback: OrderDetailData = {
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order_info: {
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order_id: 1,
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order_no: "AXY202604200001",
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appraisal_no: "AXY-APP-20260420-0001",
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service_provider: "zhongjian",
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order_status: "pending_supplement",
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display_status: "等待您补充资料",
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status_desc: "鉴定师需要您补充 2 项资料后继续处理，建议尽快完成。",
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estimated_finish_time: "2026-04-21 18:00:00",
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can_edit_return_address: true,
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},
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product_info: {
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product_name: "Louis Vuitton 奢侈品箱包",
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category_name: "奢侈品箱包",
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brand_name: "Louis Vuitton",
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color: "老花",
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size_spec: "MM",
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serial_no: "AR2199",
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},
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extra_info: {
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purchase_channel: "专柜",
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purchase_price: 12600,
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purchase_date: "2026-03-16",
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usage_status: "light_use",
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usage_status_text: "轻微使用痕迹",
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condition_desc: "包身轻微折痕，五金边缘有轻微使用痕迹。",
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has_accessories: true,
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accessories: ["防尘袋", "包装盒", "发票 / 小票"],
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remark: "包内附有购买小票和防尘袋，编号位于内袋皮标附近。",
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},
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materials: [
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{
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upload_item_id: 11,
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item_code: "bag_front",
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item_name: "正面整体图",
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is_required: true,
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source_type: "initial",
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source_type_text: "下单资料",
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status: "uploaded",
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status_text: "已上传",
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file_count: 2,
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files: [
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{
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file_id: "mock-bag-front-1",
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file_url: "https://dummyimage.com/1200x1200/f3ede2/9b8358&text=Bag+Front+1",
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thumbnail_url: "https://dummyimage.com/320x320/f3ede2/9b8358&text=Front+1",
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quality_status: "uploaded",
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quality_message: "",
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},
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{
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file_id: "mock-bag-front-2",
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file_url: "https://dummyimage.com/1200x1200/efe7d9/9b8358&text=Bag+Front+2",
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thumbnail_url: "https://dummyimage.com/320x320/efe7d9/9b8358&text=Front+2",
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quality_status: "uploaded",
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quality_message: "",
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},
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],
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},
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{
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upload_item_id: 12,
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item_code: "serial_label",
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item_name: "编码 / 标签图",
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is_required: true,
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source_type: "supplement",
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source_type_text: "补充资料",
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status: "uploaded",
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status_text: "已上传",
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file_count: 1,
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files: [
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{
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file_id: "mock-serial-1",
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file_url: "https://dummyimage.com/1200x1200/f7f1e6/9b8358&text=Serial+Label",
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thumbnail_url: "https://dummyimage.com/320x320/f7f1e6/9b8358&text=Serial",
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quality_status: "uploaded",
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quality_message: "",
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},
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],
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},
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],
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return_address: {
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user_address_id: 1,
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consignee: "安心验体验用户",
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mobile: "13800000000",
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province: "广东省",
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city: "深圳市",
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district: "南山区",
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detail_address: "科技园测试路 88 号",
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full_address: "广东省深圳市南山区科技园测试路 88 号",
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},
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return_logistics: null,
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timeline: [
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{ node_code: "created", node_text: "下单成功", node_desc: "订单已生成并完成支付", occurred_at: "2026-04-20 09:12:00" },
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{ node_code: "submitted", node_text: "资料已提交", node_desc: "用户已完成首轮资料上传", occurred_at: "2026-04-20 09:30:00" },
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{ node_code: "first_review", node_text: "鉴定中", node_desc: "鉴定师正在进行专业判断", occurred_at: "2026-04-20 10:20:00" },
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{ node_code: "supplement", node_text: "待补资料", node_desc: "鉴定师需要补充编码近照与五金细节图", occurred_at: "2026-04-20 11:16:00" },
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],
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supplement_task: {
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task_id: 1,
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reason: "鉴定师需要补充编码近照与五金细节图，以继续完成判断。",
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deadline: "2026-04-21 18:00:00",
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items: [
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{ item_code: "serial_label", item_name: "编码 / 标签图", guide_text: "请补充清晰近照，确保编码内容完整可辨认。" },
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{ item_code: "hardware_detail", item_name: "五金细节图", guide_text: "请避免反光与遮挡，完整拍摄边缘与刻印细节。" },
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],
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},
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available_actions: {
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primary_action: "去补资料",
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secondary_action: "联系客服",
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},
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};
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export const shippingDetailFallback: ShippingDetailData = {
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order_info: {
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order_id: 4,
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order_no: "AXY20260420212747131",
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appraisal_no: "AXY-APP-20260420-2326",
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service_provider: "anxinyan",
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display_status: "待寄送商品",
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estimated_finish_time: "2026-04-22 21:27:47",
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product_name: "Neverfull MM",
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},
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shipping_address: {
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warehouse_id: 1,
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warehouse_name: "安心验鉴定中心",
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warehouse_code: "AXY-WH-DEFAULT",
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receiver_name: "安心验鉴定中心",
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receiver_mobile: "400-800-1314",
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province: "广东省",
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city: "深圳市",
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district: "南山区",
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detail_address: "科技园鉴定路 88 号 安心验收件中心",
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service_time: "周一至周日 09:30-18:30",
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notice: "寄送前请确认订单信息完整，包裹内附上订单号可提升签收后的处理效率。",
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},
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shipping_options: {
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current_warehouse_id: 1,
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can_select_warehouse: true,
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list: [
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{
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id: 1,
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warehouse_name: "安心验鉴定中心",
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warehouse_code: "AXY-WH-DEFAULT",
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warehouse_type: "detection_center",
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warehouse_type_text: "检测中心 / 收货仓库",
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service_provider: "anxinyan",
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service_provider_text: "实物鉴定",
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receiver_name: "安心验鉴定中心",
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receiver_mobile: "400-800-1314",
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province: "广东省",
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city: "深圳市",
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district: "南山区",
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detail_address: "科技园鉴定路 88 号 安心验收件中心",
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full_address: "广东省深圳市南山区科技园鉴定路 88 号 安心验收件中心",
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service_time: "周一至周日 09:30-18:30",
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notice: "寄送前请确认订单信息完整，包裹内附上订单号可提升签收后的处理效率。",
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supported_category_ids: [],
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supported_category_names: [],
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status: "enabled",
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status_text: "启用中",
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is_default: true,
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is_recommended: true,
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recommended_reason: "默认仓库",
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sort_order: 1,
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remark: "默认仓库",
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created_at: "2026-04-20 20:44:00",
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updated_at: "2026-04-20 20:44:00",
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},
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],
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},
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shipping_notice: {
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tips: [
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"请在包裹内附上订单号或鉴定单号，便于鉴定中心快速匹配。",
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"贵重商品建议使用顺丰、京东等可追踪快递，并保留寄件凭证。",
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"寄出后请尽快填写快递公司和运单号，我们会同步更新处理进度。",
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],
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express_recommendations: ["顺丰速运", "京东快递", "EMS", "中通快递"],
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},
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logistics_info: {
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express_company: "",
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tracking_no: "",
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tracking_status: "",
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tracking_status_text: "待提交",
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latest_desc: "",
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latest_time: "",
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is_submitted: false,
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},
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logistics_nodes: [],
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can_submit_tracking: true,
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};
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export const addressesFallback: UserAddressItem[] = [
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{
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id: 1,
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consignee: "安心验体验用户",
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mobile: "13800000000",
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province: "广东省",
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city: "深圳市",
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district: "南山区",
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detail_address: "科技园测试路 88 号",
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full_address: "广东省深圳市南山区科技园测试路 88 号",
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is_default: true,
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created_at: "2026-04-20 20:44:00",
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updated_at: "2026-04-20 20:44:00",
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},
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{
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id: 2,
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consignee: "备用收件人",
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mobile: "13900000000",
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province: "广东省",
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city: "广州市",
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district: "天河区",
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detail_address: "员村四横路 12 号",
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full_address: "广东省广州市天河区员村四横路 12 号",
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is_default: false,
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created_at: "2026-04-20 20:44:00",
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updated_at: "2026-04-20 20:44:00",
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},
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];
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export const reportsFallback: ReportListItem[] = [
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{
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report_id: 1,
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order_id: 3,
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report_no: "AXY-R-20260420-0001",
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product_name: "Rolex Datejust 36",
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product_cover: "",
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service_provider: "zhongjian",
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status: "已出报告",
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result_text: "正品",
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institution_name: "中检合作机构",
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publish_time: "2026-04-18 18:26:00",
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},
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{
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report_id: null,
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order_id: 2,
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report_no: "",
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product_name: "Air Jordan 1 High OG",
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|
product_cover: "",
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service_provider: "anxinyan",
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status: "待出报告",
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result_text: "待出报告",
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institution_name: "安心验",
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publish_time: "",
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},
|
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];
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export const reportDetailFallback: ReportDetailData = {
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evidence_attachments: [],
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zhongjian_report_files: [],
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report_media: {
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images: [
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{
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file_id: "mock-report-image-1",
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file_url: "https://dummyimage.com/1200x900/efe7df/8b1f2f&text=Appraisal+Image",
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thumbnail_url: "https://dummyimage.com/480x360/efe7df/8b1f2f&text=Appraisal",
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name: "鉴定图片",
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file_type: "image",
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mime_type: "image/jpeg",
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},
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],
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},
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product_display: {
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product_name: "Rolex 腕表",
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institution_name: "中检鉴定中心",
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items: [
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{ label: "检测结论", value: "正品", remark: "综合当前送检资料与商品特征判断，符合正品特征。" },
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{ label: "品牌", value: "Rolex" },
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{ label: "主体颜色", value: "银盘" },
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],
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},
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trace_info: {
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visible: false,
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nodes: [
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{
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code: "inbound",
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title: "入仓",
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occurred_at: "2026-04-18 12:10:00",
|
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status: "completed",
|
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assets: [],
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},
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{
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code: "appraisal",
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title: "鉴定",
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occurred_at: "2026-04-18 16:00:00",
|
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status: "completed",
|
|
assets: [],
|
|
},
|
|
{
|
|
code: "return",
|
|
title: "寄回",
|
|
occurred_at: "",
|
|
status: "pending",
|
|
assets: [],
|
|
},
|
|
],
|
|
},
|
|
report_header: {
|
|
report_id: 1,
|
|
report_no: "AXY-R-20260420-0001",
|
|
report_type: "appraisal",
|
|
report_title: "中检鉴定报告",
|
|
report_status: "published",
|
|
service_provider: "zhongjian",
|
|
institution_name: "中检鉴定中心",
|
|
publish_time: "2026-04-18 18:26:00",
|
|
zhongjian_report_no: "ZJ-20260418-0001",
|
|
report_entry_admin_name: "王师傅",
|
|
report_entered_at: "2026-04-18 18:20:00",
|
|
trace_info_visible: false,
|
|
},
|
|
result_info: {
|
|
result_status: "authentic",
|
|
result_text: "正品",
|
|
result_desc: "综合当前送检资料与商品特征判断，符合正品特征。",
|
|
},
|
|
product_info: {
|
|
product_name: "Rolex 腕表",
|
|
category_name: "腕表",
|
|
brand_name: "Rolex",
|
|
color: "银盘",
|
|
size_spec: "36mm",
|
|
},
|
|
appraisal_info: {
|
|
service_provider: "zhongjian",
|
|
institution_name: "中检合作机构",
|
|
appraiser_name: "张师傅",
|
|
reviewer_name: "李师傅",
|
|
appraisal_time: "2026-04-18 16:00:00",
|
|
},
|
|
valuation_info: {
|
|
condition_grade: "A",
|
|
condition_desc: "整体状态良好，存在轻微使用痕迹。",
|
|
valuation_min: 2800,
|
|
valuation_max: 3200,
|
|
valuation_desc: "当前估值仅供参考，具体以市场流通情况为准。",
|
|
},
|
|
risk_notice_text: "本报告基于送检商品及当前提交资料出具。若商品状态或所附资料发生变化，报告结论可能不再适用。",
|
|
verify_info: {
|
|
report_no: "AXY-R-20260420-0001",
|
|
verify_status: "",
|
|
verify_url: "",
|
|
verify_qrcode_url: "",
|
|
},
|
|
file_info: {
|
|
pdf_url: "",
|
|
},
|
|
};
|
|
|
|
export const verifyFallback: VerifyData = {
|
|
verify_status: "valid",
|
|
verify_message: "该报告真实有效，可作为对应鉴定结果参考。",
|
|
evidence_attachments: [],
|
|
report_summary: {
|
|
report_no: "AXY-R-20260420-0001",
|
|
institution_name: "中检合作机构",
|
|
publish_time: "2026-04-18 18:26:00",
|
|
},
|
|
product_summary: {
|
|
product_name: "Rolex 腕表",
|
|
category_name: "腕表",
|
|
brand_name: "Rolex",
|
|
},
|
|
result_summary: {
|
|
result_text: "正品",
|
|
},
|
|
};
|
|
|
|
export const messageSummaryFallback: MessageSummaryData = {
|
|
total_count: 3,
|
|
unread_count: 2,
|
|
category_counts: {
|
|
all: 3,
|
|
order: 2,
|
|
report: 1,
|
|
supplement: 0,
|
|
ticket: 0,
|
|
},
|
|
latest_title: "报告已出具",
|
|
latest_time: "2026-04-20 20:55:17",
|
|
};
|
|
|
|
export const helpCenterFallback: HelpCenterData = {
|
|
categories: [
|
|
{ code: "all", title: "全部", desc: "查看全部帮助文章", count: 6 },
|
|
{ code: "service", title: "服务流程", desc: "了解下单、寄送、鉴定流程", count: 2 },
|
|
{ code: "report", title: "报告验真", desc: "了解报告查看、下载与验真", count: 1 },
|
|
{ code: "shipping", title: "寄送物流", desc: "了解寄送、运单和签收说明", count: 1 },
|
|
{ code: "support", title: "售后支持", desc: "了解补资料、工单和客服协助", count: 2 },
|
|
],
|
|
articles: [
|
|
{
|
|
id: 1,
|
|
title: "实物鉴定和中检鉴定有什么区别？",
|
|
category: "service",
|
|
category_text: "服务流程",
|
|
summary: "两种服务的核心流程一致，差异主要体现在出具机构、时效与价格上。",
|
|
keywords: ["实物鉴定", "中检鉴定", "服务区别"],
|
|
updated_at: "2026-04-21 09:00:00",
|
|
is_recommended: true,
|
|
},
|
|
{
|
|
id: 2,
|
|
title: "一般多久可以出结果？",
|
|
category: "service",
|
|
category_text: "服务流程",
|
|
summary: "标准版通常 48 小时左右，具体取决于服务类型、资料完整度和物流节点。",
|
|
keywords: ["时效", "出结果", "多久"],
|
|
updated_at: "2026-04-21 09:00:00",
|
|
is_recommended: true,
|
|
},
|
|
{
|
|
id: 3,
|
|
title: "报告如何验证真伪？",
|
|
category: "report",
|
|
category_text: "报告验真",
|
|
summary: "正式报告出具后，可通过报告详情页或验真页输入编号进行验证。",
|
|
keywords: ["报告", "验真", "验证真伪"],
|
|
updated_at: "2026-04-21 09:00:00",
|
|
is_recommended: true,
|
|
},
|
|
],
|
|
};
|
|
|
|
export const helpArticleDetailFallback: HelpArticleDetailData = {
|
|
article: {
|
|
id: 1,
|
|
title: "实物鉴定和中检鉴定有什么区别？",
|
|
category: "service",
|
|
category_text: "服务流程",
|
|
summary: "两种服务的核心流程一致，差异主要体现在出具机构、时效与价格上。",
|
|
keywords: ["实物鉴定", "中检鉴定", "服务区别"],
|
|
updated_at: "2026-04-21 09:00:00",
|
|
is_recommended: true,
|
|
content_blocks: [
|
|
"实物鉴定和中检鉴定都会经过下单、填写信息、上传资料、寄送商品、鉴定和查看报告这几个核心步骤。",
|
|
"两者最大的区别在于出具机构不同。实物鉴定由安心验提供标准实物鉴定服务；中检鉴定由更高规格合作机构提供服务，适合对机构资质有更高要求的场景。",
|
|
"中检鉴定通常价格更高、时效也会略长一些。下单前建议先根据您的使用场景、预算和时效要求选择合适服务。",
|
|
],
|
|
},
|
|
related_articles: [
|
|
{
|
|
id: 2,
|
|
title: "一般多久可以出结果？",
|
|
category: "service",
|
|
category_text: "服务流程",
|
|
summary: "标准版通常 48 小时左右，具体取决于服务类型、资料完整度和物流节点。",
|
|
keywords: ["时效", "出结果", "多久"],
|
|
updated_at: "2026-04-21 09:00:00",
|
|
is_recommended: true,
|
|
},
|
|
],
|
|
};
|
|
|
|
export const settingsFallback: SettingsData = {
|
|
profile_info: {
|
|
user_id: 1,
|
|
nickname: "安心验体验用户",
|
|
mobile: "13800000000",
|
|
avatar: "",
|
|
status: "enabled",
|
|
status_text: "账号正常",
|
|
password_set: false,
|
|
},
|
|
preferences: {
|
|
notify_order: true,
|
|
notify_report: true,
|
|
notify_supplement: true,
|
|
notify_ticket: true,
|
|
marketing_notify: false,
|
|
privacy_mode: false,
|
|
},
|
|
legal_entries: [
|
|
{
|
|
code: "privacy_policy",
|
|
title: "隐私说明",
|
|
desc: "了解平台如何处理您的订单与联系方式信息",
|
|
target_url: "/pages/help/index?q=%E9%9A%90%E7%A7%81",
|
|
},
|
|
{
|
|
code: "service_notice",
|
|
title: "服务与通知说明",
|
|
desc: "了解消息提醒、工单回复与服务相关通知逻辑",
|
|
target_url: "/pages/help/index?q=%E6%9C%8D%E5%8A%A1",
|
|
},
|
|
],
|
|
};
|
|
|
|
export const messagesFallback: UserMessageListData = {
|
|
list: [
|
|
{
|
|
id: 3,
|
|
title: "报告已出具",
|
|
content: "您的正式报告已生成，可前往报告中心查看并完成验真。",
|
|
biz_type: "report",
|
|
biz_type_text: "报告通知",
|
|
category: "report",
|
|
category_text: "报告",
|
|
biz_id: 1,
|
|
is_read: false,
|
|
created_at: "2026-04-20 20:55:17",
|
|
target_url: "/pages/report/detail?id=1",
|
|
target_label: "查看报告",
|
|
},
|
|
{
|
|
id: 2,
|
|
title: "请补充鉴定资料",
|
|
content: "鉴定师需要您补充资料后继续处理，请尽快进入订单详情查看。",
|
|
biz_type: "order",
|
|
biz_type_text: "订单通知",
|
|
category: "order",
|
|
category_text: "订单",
|
|
biz_id: 1,
|
|
is_read: false,
|
|
created_at: "2026-04-20 11:16:00",
|
|
target_url: "/pages/order/detail?id=1",
|
|
target_label: "查看订单",
|
|
},
|
|
{
|
|
id: 1,
|
|
title: "订单提交成功",
|
|
content: "您的鉴定订单已提交成功，可前往订单中心查看进度。",
|
|
biz_type: "order",
|
|
biz_type_text: "订单通知",
|
|
category: "order",
|
|
category_text: "订单",
|
|
biz_id: 1,
|
|
is_read: true,
|
|
created_at: "2026-04-20 09:12:00",
|
|
target_url: "/pages/order/detail?id=1",
|
|
target_label: "查看订单",
|
|
},
|
|
],
|
|
summary: {
|
|
total_count: 3,
|
|
unread_count: 2,
|
|
category_counts: {
|
|
all: 3,
|
|
order: 2,
|
|
report: 1,
|
|
supplement: 0,
|
|
ticket: 0,
|
|
},
|
|
current_count: 3,
|
|
current_category: "all",
|
|
unread_only: false,
|
|
},
|
|
};
|
|
|
|
export const ticketOverviewFallback: TicketOverviewCard[] = [
|
|
{ title: "全部工单", value: 2, desc: "您当前已提交的全部客服工单" },
|
|
{ title: "待处理", value: 1, desc: "客服待处理或正在跟进中的工单" },
|
|
{ title: "已解决", value: 1, desc: "已处理完成的工单数量" },
|
|
{ title: "工单留言", value: 4, desc: "您与客服之间的全部沟通记录" },
|
|
];
|
|
|
|
export const ticketsFallback: UserTicketListItem[] = [
|
|
{
|
|
id: 2,
|
|
ticket_no: "TK202604200002",
|
|
ticket_type: "report_issue",
|
|
ticket_type_text: "报告问题",
|
|
status: "pending",
|
|
status_text: "待处理",
|
|
priority: "normal",
|
|
priority_text: "普通",
|
|
title: "报告内容咨询",
|
|
order_id: 3,
|
|
latest_message: "请问 A 级和估值区间的口径是什么？",
|
|
updated_at: "2026-04-20 12:11:00",
|
|
created_at: "2026-04-20 12:10:00",
|
|
},
|
|
{
|
|
id: 1,
|
|
ticket_no: "TK202604200001",
|
|
ticket_type: "upload_issue",
|
|
ticket_type_text: "上传问题",
|
|
status: "processing",
|
|
status_text: "处理中",
|
|
priority: "high",
|
|
priority_text: "高优先级",
|
|
title: "补图说明咨询",
|
|
order_id: 1,
|
|
latest_message: "您好，请优先拍摄标签整体区域，再补一张放大近照，保证编码内容完整可辨认。",
|
|
updated_at: "2026-04-20 11:25:00",
|
|
created_at: "2026-04-20 11:18:00",
|
|
},
|
|
];
|
|
|
|
export const ticketDetailFallback: UserTicketDetailData = {
|
|
ticket_info: {
|
|
id: 1,
|
|
ticket_no: "TK202604200001",
|
|
ticket_type: "upload_issue",
|
|
ticket_type_text: "上传问题",
|
|
status: "processing",
|
|
status_text: "处理中",
|
|
priority: "high",
|
|
priority_text: "高优先级",
|
|
title: "补图说明咨询",
|
|
content: "我不确定编码标签应该怎么拍，担心影响鉴定结果。",
|
|
order_id: 1,
|
|
created_at: "2026-04-20 11:18:00",
|
|
updated_at: "2026-04-20 11:25:00",
|
|
},
|
|
order_info: {
|
|
order_id: 1,
|
|
order_no: "AXY202604200001",
|
|
display_status: "等待您补充资料",
|
|
},
|
|
messages: [
|
|
{
|
|
sender_type: "user",
|
|
sender_type_text: "您",
|
|
content: "我不确定编码标签应该怎么拍，担心影响鉴定结果。",
|
|
attachments: [],
|
|
created_at: "2026-04-20 11:18:00",
|
|
},
|
|
{
|
|
sender_type: "customer_service",
|
|
sender_type_text: "客服",
|
|
content: "您好，请优先拍摄标签整体区域，再补一张放大近照，保证编码内容完整可辨认。",
|
|
attachments: [],
|
|
created_at: "2026-04-20 11:25:00",
|
|
},
|
|
],
|
|
};
|