953 lines
40 KiB
PHP
953 lines
40 KiB
PHP
<?php
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namespace app\controller\admin;
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use app\support\MessageDispatcher;
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use app\support\EnterpriseWebhookService;
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use app\support\WarehouseService;
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use support\Request;
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use support\think\Db;
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class OrdersController
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{
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public function index(Request $request)
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{
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$keyword = trim((string)$request->input('keyword', ''));
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$status = trim((string)$request->input('status', ''));
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$serviceProvider = trim((string)$request->input('service_provider', ''));
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$sourceChannel = $this->normalizeOrderSourceChannel((string)$request->input('source_channel', ''));
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$query = Db::name('orders')
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->alias('o')
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->leftJoin('order_products p', 'p.order_id = o.id')
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->field([
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'o.id',
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'o.order_no',
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'o.appraisal_no',
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'o.service_provider',
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'o.order_status',
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'o.display_status',
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'o.estimated_finish_time',
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'o.source_channel',
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'o.source_customer_id',
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'o.pay_amount',
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'o.created_at',
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'p.product_name',
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'p.category_name',
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'p.brand_name',
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])
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->order('o.id', 'desc');
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if ($keyword !== '') {
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$query->where(function ($builder) use ($keyword) {
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$builder->whereRaw(
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'(o.order_no LIKE :keyword_order OR o.appraisal_no LIKE :keyword_appraisal OR p.product_name LIKE :keyword_product)',
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[
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'keyword_order' => "%{$keyword}%",
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'keyword_appraisal' => "%{$keyword}%",
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'keyword_product' => "%{$keyword}%",
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]
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);
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});
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}
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$specialStatusFilters = ['returning', 'completed_signed'];
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if ($status !== '' && !in_array($status, $specialStatusFilters, true)) {
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$query->where('o.order_status', $status);
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}
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if ($serviceProvider !== '') {
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$query->where('o.service_provider', $serviceProvider);
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}
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if ($sourceChannel !== '') {
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$query->where('o.source_channel', $sourceChannel);
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}
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$rows = $query->select()->toArray();
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$returnTrackingMap = [];
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if ($rows) {
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$returnRows = Db::name('order_logistics')
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->whereIn('order_id', array_column($rows, 'id'))
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->where('logistics_type', 'return_to_user')
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->order('id', 'desc')
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->select()
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->toArray();
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foreach ($returnRows as $row) {
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$orderId = (int)($row['order_id'] ?? 0);
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if ($orderId > 0 && !isset($returnTrackingMap[$orderId])) {
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$returnTrackingMap[$orderId] = [
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'tracking_no' => (string)($row['tracking_no'] ?? ''),
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'tracking_status' => (string)($row['tracking_status'] ?? ''),
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];
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}
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}
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}
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$list = array_map(function (array $item) use ($returnTrackingMap) {
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return [
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'id' => (int)$item['id'],
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'order_no' => $item['order_no'],
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'appraisal_no' => $item['appraisal_no'],
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'product_name' => $item['product_name'] ?: '待完善物品信息',
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'category_name' => $item['category_name'] ?: '',
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'brand_name' => $item['brand_name'] ?: '',
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'service_provider' => $item['service_provider'],
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'service_provider_text' => $item['service_provider'] === 'zhongjian' ? '中检鉴定' : '实物鉴定',
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'source_channel' => $this->normalizeOrderSourceChannel((string)($item['source_channel'] ?? '')),
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'source_channel_text' => $this->sourceChannelText((string)($item['source_channel'] ?? '')),
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'source_customer_id' => (string)($item['source_customer_id'] ?? ''),
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'order_status' => $item['order_status'],
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'display_status' => $this->displayStatus(
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(string)$item['order_status'],
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(string)$item['display_status'],
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$returnTrackingMap[(int)$item['id']]['tracking_no'] ?? '',
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$returnTrackingMap[(int)$item['id']]['tracking_status'] ?? '',
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),
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'estimated_finish_time' => $item['estimated_finish_time'],
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'pay_amount' => (float)$item['pay_amount'],
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'created_at' => $item['created_at'],
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];
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}, $rows);
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if ($status === 'returning') {
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$list = array_values(array_filter($list, function (array $item) {
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return $item['order_status'] === 'completed' && $item['display_status'] === '物品已寄回';
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}));
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}
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if ($status === 'completed_signed') {
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$list = array_values(array_filter($list, function (array $item) {
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return $item['order_status'] === 'completed' && $item['display_status'] === '已完成';
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}));
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}
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return api_success([
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'list' => $list,
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]);
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}
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public function detail(Request $request)
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{
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$id = (int)$request->input('id', 0);
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if (!$id) {
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return api_error('订单 ID 不能为空', 422);
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}
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$order = Db::name('orders')->where('id', $id)->find();
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if (!$order) {
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return api_error('订单不存在', 404);
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}
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$product = Db::name('order_products')->where('order_id', $id)->find();
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$extra = Db::name('order_extras')->where('order_id', $id)->find();
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$sendLogistics = Db::name('order_logistics')
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->where('order_id', $id)
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->where('logistics_type', 'send_to_center')
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->order('id', 'desc')
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->find();
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$returnLogistics = Db::name('order_logistics')
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->where('order_id', $id)
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->where('logistics_type', 'return_to_user')
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->order('id', 'desc')
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->find();
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$timeline = Db::name('order_timelines')
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->where('order_id', $id)
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->order('occurred_at', 'asc')
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->select()
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->toArray();
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$timeline = array_map(fn (array $item) => [
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'node_text' => $item['node_text'],
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'node_desc' => $item['node_desc'],
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'occurred_at' => $item['occurred_at'],
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], $timeline);
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$supplement = Db::name('order_supplement_tasks')->where('order_id', $id)->order('id', 'desc')->find();
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$supplementItems = [];
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if ($supplement) {
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$supplementItems = Db::name('order_supplement_task_items')
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->where('task_id', $supplement['id'])
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->select()
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->toArray();
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$supplementItems = array_map(fn (array $item) => [
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'item_name' => $item['item_name'],
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'guide_text' => $item['guide_text'],
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], $supplementItems);
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}
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$report = Db::name('reports')->where('order_id', $id)->order('id', 'desc')->find();
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$hasPublishedOrderReport = $report && ($report['report_status'] ?? '') === 'published';
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$canAttemptReturnLogistics = in_array($order['order_status'], ['report_published', 'completed'], true)
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&& (($returnLogistics['tracking_status'] ?? '') !== 'received');
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$shippingTarget = Db::name('order_shipping_targets')->where('order_id', $id)->find();
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$returnAddress = Db::name('order_return_addresses')->where('order_id', $id)->find();
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if (!$returnAddress) {
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$returnAddress = Db::name('user_addresses')
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->where('user_id', (int)$order['user_id'])
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->where('is_default', 1)
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->order('id', 'desc')
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->find()
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?: Db::name('user_addresses')
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->where('user_id', (int)$order['user_id'])
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->order('id', 'desc')
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->find();
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if ($returnAddress) {
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$returnAddress = [
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'user_address_id' => (int)$returnAddress['id'],
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'consignee' => $returnAddress['consignee'],
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'mobile' => $returnAddress['mobile'],
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'province' => $returnAddress['province'],
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'city' => $returnAddress['city'],
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'district' => $returnAddress['district'],
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'detail_address' => $returnAddress['detail_address'],
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];
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}
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}
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$logisticsNodes = [];
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if ($sendLogistics) {
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$logisticsNodes = Db::name('order_logistics_nodes')
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->where('logistics_id', $sendLogistics['id'])
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->order('node_time', 'desc')
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->select()
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->toArray();
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}
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$returnLogisticsNodes = [];
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if ($returnLogistics) {
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$returnLogisticsNodes = Db::name('order_logistics_nodes')
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->where('logistics_id', $returnLogistics['id'])
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->order('node_time', 'desc')
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->select()
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->toArray();
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}
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return api_success([
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'order_info' => [
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'id' => (int)$order['id'],
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'order_no' => $order['order_no'],
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'appraisal_no' => $order['appraisal_no'],
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'service_provider' => $order['service_provider'],
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'service_provider_text' => $order['service_provider'] === 'zhongjian' ? '中检鉴定' : '实物鉴定',
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'source_channel' => $this->normalizeOrderSourceChannel((string)($order['source_channel'] ?? '')),
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'source_channel_text' => $this->sourceChannelText((string)($order['source_channel'] ?? '')),
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'source_customer_id' => (string)($order['source_customer_id'] ?? ''),
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'order_status' => $order['order_status'],
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'display_status' => $this->displayStatus(
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(string)$order['order_status'],
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(string)$order['display_status'],
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$returnLogistics['tracking_no'] ?? '',
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$returnLogistics['tracking_status'] ?? '',
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),
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'pay_amount' => (float)$order['pay_amount'],
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'estimated_finish_time' => $order['estimated_finish_time'],
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'created_at' => $order['created_at'],
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'can_reassign_warehouse' => $order['order_status'] === 'pending_shipping' && empty($sendLogistics['tracking_no']),
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'can_mark_received' => $order['order_status'] === 'pending_shipping'
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&& (!empty($sendLogistics['tracking_no']) || ($order['source_channel'] ?? '') === 'enterprise_push'),
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'can_submit_return_logistics' => $hasPublishedOrderReport && $canAttemptReturnLogistics,
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'return_logistics_block_reason' => (!$hasPublishedOrderReport && $canAttemptReturnLogistics)
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? '订单报告未发布前，物品不允许寄回'
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: '',
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'can_mark_return_received' => $order['order_status'] === 'completed' && !empty($returnLogistics['tracking_no']) && ($returnLogistics['tracking_status'] ?? '') !== 'received',
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],
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'product_info' => [
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'product_name' => $product['product_name'] ?? '',
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'category_id' => (int)($product['category_id'] ?? 0),
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'category_name' => $product['category_name'] ?? '',
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'brand_id' => (int)($product['brand_id'] ?? 0),
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'brand_name' => $product['brand_name'] ?? '',
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'color' => $product['color'] ?? '',
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'size_spec' => $product['size_spec'] ?? '',
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'serial_no' => $product['serial_no'] ?? '',
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],
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'extra_info' => [
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'purchase_channel' => $extra['purchase_channel'] ?? '',
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'purchase_price' => (float)($extra['purchase_price'] ?? 0),
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'usage_status' => $extra['usage_status'] ?? '',
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'condition_desc' => $extra['condition_desc'] ?? '',
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'remark' => $extra['remark'] ?? '',
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],
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'shipping_target' => $shippingTarget ? [
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'warehouse_id' => (int)($shippingTarget['warehouse_id'] ?? 0),
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'warehouse_name' => $shippingTarget['warehouse_name'],
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'warehouse_code' => $shippingTarget['warehouse_code'],
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'receiver_name' => $shippingTarget['receiver_name'],
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'receiver_mobile' => $shippingTarget['receiver_mobile'],
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'full_address' => trim(sprintf(
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'%s%s%s%s',
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$shippingTarget['province'] ?? '',
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$shippingTarget['city'] ?? '',
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$shippingTarget['district'] ?? '',
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$shippingTarget['detail_address'] ?? ''
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)),
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'service_time' => $shippingTarget['service_time'],
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'notice' => $shippingTarget['notice'],
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] : null,
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'return_address' => $returnAddress ? [
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'user_address_id' => (int)($returnAddress['user_address_id'] ?? 0),
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'consignee' => $returnAddress['consignee'],
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'mobile' => $returnAddress['mobile'],
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'full_address' => trim(sprintf(
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'%s%s%s%s',
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$returnAddress['province'] ?? '',
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$returnAddress['city'] ?? '',
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$returnAddress['district'] ?? '',
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$returnAddress['detail_address'] ?? ''
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)),
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] : null,
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'timeline' => $timeline,
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'logistics_info' => $sendLogistics ? [
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'express_company' => $sendLogistics['express_company'],
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'tracking_no' => $sendLogistics['tracking_no'],
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'tracking_status' => $sendLogistics['tracking_status'],
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'tracking_status_text' => $this->trackingStatusText($sendLogistics['tracking_status'], 'send_to_center'),
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'latest_desc' => $this->formatAdminLogisticsDesc(
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'send_to_center',
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$sendLogistics['tracking_status'],
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$sendLogistics['express_company'],
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$sendLogistics['tracking_no'],
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$sendLogistics['latest_desc']
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),
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'latest_time' => $sendLogistics['latest_time'],
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'nodes' => array_map(fn (array $item) => [
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'node_time' => $item['node_time'],
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'node_desc' => $this->formatAdminLogisticsDesc(
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'send_to_center',
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$sendLogistics['tracking_status'],
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$sendLogistics['express_company'],
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$sendLogistics['tracking_no'],
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$item['node_desc']
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),
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'node_location' => $item['node_location'],
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], $logisticsNodes),
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] : null,
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'return_logistics' => $returnLogistics ? [
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'express_company' => $returnLogistics['express_company'],
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'tracking_no' => $returnLogistics['tracking_no'],
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'tracking_status' => $returnLogistics['tracking_status'],
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'tracking_status_text' => $this->trackingStatusText($returnLogistics['tracking_status'], 'return_to_user'),
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'latest_desc' => $this->formatAdminLogisticsDesc(
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'return_to_user',
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$returnLogistics['tracking_status'],
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$returnLogistics['express_company'],
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$returnLogistics['tracking_no'],
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$returnLogistics['latest_desc']
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),
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'latest_time' => $returnLogistics['latest_time'],
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'nodes' => array_map(fn (array $item) => [
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'node_time' => $item['node_time'],
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'node_desc' => $this->formatAdminLogisticsDesc(
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'return_to_user',
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$returnLogistics['tracking_status'],
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$returnLogistics['express_company'],
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$returnLogistics['tracking_no'],
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$item['node_desc']
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),
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'node_location' => $item['node_location'],
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], $returnLogisticsNodes),
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] : null,
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'supplement_task' => $supplement ? [
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'reason' => $supplement['reason'],
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'deadline' => $supplement['deadline'],
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'status' => $supplement['status'],
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'items' => $supplementItems,
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] : null,
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'report_summary' => $report ? [
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'report_no' => $report['report_no'],
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'report_title' => $report['report_title'],
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'report_status' => $report['report_status'],
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'publish_time' => $report['publish_time'],
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] : null,
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]);
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}
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public function warehouseOptions(Request $request)
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{
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$id = (int)$request->input('id', 0);
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if ($id <= 0) {
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return api_error('订单 ID 不能为空', 422);
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}
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$order = Db::name('orders')->where('id', $id)->find();
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if (!$order) {
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return api_error('订单不存在', 404);
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}
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$product = Db::name('order_products')->where('order_id', $id)->find();
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$options = (new WarehouseService())->optionsForOrder(
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(string)($order['service_provider'] ?? 'anxinyan'),
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!empty($product['category_id']) ? (int)$product['category_id'] : null
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);
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return api_success([
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'list' => $options,
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]);
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}
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public function reassignWarehouse(Request $request)
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{
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$id = (int)$request->input('id', 0);
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$warehouseId = (int)$request->input('warehouse_id', 0);
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if ($id <= 0 || $warehouseId <= 0) {
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return api_error('订单 ID 和仓库 ID 不能为空', 422);
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}
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$order = Db::name('orders')->where('id', $id)->find();
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if (!$order) {
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return api_error('订单不存在', 404);
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}
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$logistics = Db::name('order_logistics')
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->where('order_id', $id)
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->where('logistics_type', 'send_to_center')
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->order('id', 'desc')
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->find();
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if ($order['order_status'] !== 'pending_shipping' || !empty($logistics['tracking_no'])) {
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return api_error('当前订单已进入寄送流程，暂不支持改派仓库', 422);
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}
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$warehouse = Db::name('shipping_warehouses')
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->where('id', $warehouseId)
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->where('status', 'enabled')
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->find();
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if (!$warehouse) {
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return api_error('目标仓库不存在或已停用', 404);
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}
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$product = Db::name('order_products')->where('order_id', $id)->find();
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$categoryId = !empty($product['category_id']) ? (int)$product['category_id'] : null;
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$allowedWarehouses = (new WarehouseService())->optionsForOrder((string)$order['service_provider'], $categoryId);
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$allowedIds = array_column($allowedWarehouses, 'id');
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if (!in_array($warehouseId, $allowedIds, true)) {
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return api_error('目标仓库不适用于当前订单服务类型或品类', 422);
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}
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$currentTarget = Db::name('order_shipping_targets')->where('order_id', $id)->find();
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if ($currentTarget && (int)($currentTarget['warehouse_id'] ?? 0) === $warehouseId) {
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return api_error('当前订单已绑定该仓库，无需重复改派', 422);
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}
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$snapshot = [
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'warehouse_id' => (int)$warehouse['id'],
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'warehouse_name' => $warehouse['warehouse_name'],
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'warehouse_code' => $warehouse['warehouse_code'],
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'receiver_name' => $warehouse['receiver_name'],
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'receiver_mobile' => $warehouse['receiver_mobile'],
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'province' => $warehouse['province'],
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'city' => $warehouse['city'],
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'district' => $warehouse['district'],
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'detail_address' => $warehouse['detail_address'],
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||
'service_time' => $warehouse['service_time'],
|
||
'notice' => $warehouse['notice'],
|
||
];
|
||
|
||
$now = date('Y-m-d H:i:s');
|
||
Db::startTrans();
|
||
try {
|
||
(new WarehouseService())->bindOrderTarget($id, (string)$order['service_provider'], $categoryId);
|
||
Db::name('order_shipping_targets')->where('order_id', $id)->update([
|
||
'warehouse_id' => $snapshot['warehouse_id'],
|
||
'warehouse_name' => $snapshot['warehouse_name'],
|
||
'warehouse_code' => $snapshot['warehouse_code'],
|
||
'service_provider' => $order['service_provider'],
|
||
'receiver_name' => $snapshot['receiver_name'],
|
||
'receiver_mobile' => $snapshot['receiver_mobile'],
|
||
'province' => $snapshot['province'],
|
||
'city' => $snapshot['city'],
|
||
'district' => $snapshot['district'],
|
||
'detail_address' => $snapshot['detail_address'],
|
||
'service_time' => $snapshot['service_time'],
|
||
'notice' => $snapshot['notice'],
|
||
'updated_at' => $now,
|
||
]);
|
||
|
||
Db::name('order_timelines')->insert([
|
||
'order_id' => $id,
|
||
'node_code' => 'warehouse_reassigned',
|
||
'node_text' => '仓库已改派',
|
||
'node_desc' => sprintf('订单收货仓库已改派至 %s', $snapshot['warehouse_name']),
|
||
'operator_type' => 'admin',
|
||
'operator_id' => 1,
|
||
'occurred_at' => $now,
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
Db::commit();
|
||
} catch (\Throwable $e) {
|
||
Db::rollback();
|
||
return api_error('仓库改派失败', 500, [
|
||
'detail' => $e->getMessage(),
|
||
]);
|
||
}
|
||
|
||
return api_success([
|
||
'id' => $id,
|
||
'warehouse_id' => $snapshot['warehouse_id'],
|
||
'warehouse_name' => $snapshot['warehouse_name'],
|
||
], '仓库已改派');
|
||
}
|
||
|
||
public function receiveLogistics(Request $request)
|
||
{
|
||
$id = (int)$request->input('id', 0);
|
||
if ($id <= 0) {
|
||
return api_error('订单 ID 不能为空', 422);
|
||
}
|
||
|
||
$order = Db::name('orders')->where('id', $id)->find();
|
||
if (!$order) {
|
||
return api_error('订单不存在', 404);
|
||
}
|
||
|
||
$logistics = Db::name('order_logistics')
|
||
->where('order_id', $id)
|
||
->where('logistics_type', 'send_to_center')
|
||
->order('id', 'desc')
|
||
->find();
|
||
$allowEnterpriseManualReceive = ($order['source_channel'] ?? '') === 'enterprise_push';
|
||
if ((!$logistics || $logistics['tracking_no'] === '') && !$allowEnterpriseManualReceive) {
|
||
return api_error('当前订单还没有有效运单信息', 422);
|
||
}
|
||
|
||
if ($order['order_status'] !== 'pending_shipping') {
|
||
return api_error('当前订单状态不支持标记签收', 422);
|
||
}
|
||
|
||
$now = date('Y-m-d H:i:s');
|
||
$latestDesc = '鉴定中心已签收包裹，等待鉴定师开始处理。';
|
||
|
||
Db::startTrans();
|
||
try {
|
||
if ($logistics) {
|
||
Db::name('order_logistics')->where('id', $logistics['id'])->update([
|
||
'tracking_status' => 'received',
|
||
'latest_desc' => $latestDesc,
|
||
'latest_time' => $now,
|
||
'updated_at' => $now,
|
||
]);
|
||
$logisticsId = (int)$logistics['id'];
|
||
} else {
|
||
$latestDesc = '大客户推送订单已确认到仓，等待鉴定师开始处理。';
|
||
$logisticsId = (int)Db::name('order_logistics')->insertGetId([
|
||
'order_id' => $id,
|
||
'logistics_type' => 'send_to_center',
|
||
'express_company' => '',
|
||
'tracking_no' => '',
|
||
'tracking_status' => 'received',
|
||
'latest_desc' => $latestDesc,
|
||
'latest_time' => $now,
|
||
'created_at' => $now,
|
||
'updated_at' => $now,
|
||
]);
|
||
}
|
||
|
||
Db::name('order_logistics_nodes')->insert([
|
||
'logistics_id' => $logisticsId,
|
||
'node_time' => $now,
|
||
'node_desc' => $latestDesc,
|
||
'node_location' => '鉴定中心',
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
Db::name('orders')->where('id', $id)->update([
|
||
'order_status' => 'in_first_review',
|
||
'display_status' => '鉴定中',
|
||
'updated_at' => $now,
|
||
]);
|
||
|
||
$taskUpdate = [
|
||
'status' => 'processing',
|
||
'updated_at' => $now,
|
||
];
|
||
$task = Db::name('appraisal_tasks')
|
||
->where('order_id', $id)
|
||
->where('task_stage', 'first_review')
|
||
->order('id', 'asc')
|
||
->find();
|
||
if ($task && empty($task['started_at'])) {
|
||
$taskUpdate['started_at'] = $now;
|
||
}
|
||
if ($task) {
|
||
Db::name('appraisal_tasks')->where('id', (int)$task['id'])->update($taskUpdate);
|
||
}
|
||
|
||
Db::name('order_timelines')->insert([
|
||
'order_id' => $id,
|
||
'node_code' => 'first_review',
|
||
'node_text' => '鉴定中',
|
||
'node_desc' => $logistics
|
||
? '包裹已由鉴定中心签收，订单已进入鉴定流程'
|
||
: '大客户推送订单已确认到仓，订单已进入鉴定流程',
|
||
'operator_type' => 'admin',
|
||
'operator_id' => 1,
|
||
'occurred_at' => $now,
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
Db::commit();
|
||
} catch (\Throwable $e) {
|
||
Db::rollback();
|
||
return api_error('标记签收失败', 500, [
|
||
'detail' => $e->getMessage(),
|
||
]);
|
||
}
|
||
|
||
(new EnterpriseWebhookService())->recordOrderEvent($id, 'inbound_received', [
|
||
'express_company' => (string)($logistics['express_company'] ?? ''),
|
||
'tracking_no' => (string)($logistics['tracking_no'] ?? ''),
|
||
'received_at' => $now,
|
||
]);
|
||
|
||
return api_success(['id' => $id], '已标记鉴定中心签收');
|
||
}
|
||
|
||
public function saveReturnLogistics(Request $request)
|
||
{
|
||
$id = (int)$request->input('id', 0);
|
||
$expressCompany = trim((string)$request->input('express_company', ''));
|
||
$trackingNo = trim((string)$request->input('tracking_no', ''));
|
||
|
||
if ($id <= 0 || $expressCompany === '' || $trackingNo === '') {
|
||
return api_error('订单、快递公司和运单号不能为空', 422);
|
||
}
|
||
|
||
$order = Db::name('orders')->where('id', $id)->find();
|
||
if (!$order) {
|
||
return api_error('订单不存在', 404);
|
||
}
|
||
if (!in_array($order['order_status'], ['report_published', 'completed'], true)) {
|
||
return api_error('当前订单状态不支持登记回寄运单', 422);
|
||
}
|
||
|
||
$report = Db::name('reports')->where('order_id', $id)->order('id', 'desc')->find();
|
||
if (!$report || ($report['report_status'] ?? '') !== 'published') {
|
||
return api_error('订单报告未发布前，物品不允许寄回', 422);
|
||
}
|
||
|
||
$returnAddress = Db::name('order_return_addresses')->where('order_id', $id)->find();
|
||
if (!$returnAddress) {
|
||
$fallbackAddress = Db::name('user_addresses')
|
||
->where('user_id', (int)$order['user_id'])
|
||
->where('is_default', 1)
|
||
->order('id', 'desc')
|
||
->find()
|
||
?: Db::name('user_addresses')
|
||
->where('user_id', (int)$order['user_id'])
|
||
->order('id', 'desc')
|
||
->find();
|
||
|
||
if (!$fallbackAddress) {
|
||
return api_error('当前订单尚未确认寄回地址，且用户账户下没有可用地址', 422);
|
||
}
|
||
|
||
$returnAddress = [
|
||
'user_address_id' => (int)$fallbackAddress['id'],
|
||
'consignee' => $fallbackAddress['consignee'],
|
||
'mobile' => $fallbackAddress['mobile'],
|
||
'province' => $fallbackAddress['province'],
|
||
'city' => $fallbackAddress['city'],
|
||
'district' => $fallbackAddress['district'],
|
||
'detail_address' => $fallbackAddress['detail_address'],
|
||
];
|
||
}
|
||
|
||
$existing = Db::name('order_logistics')
|
||
->where('order_id', $id)
|
||
->where('logistics_type', 'return_to_user')
|
||
->order('id', 'desc')
|
||
->find();
|
||
|
||
$now = date('Y-m-d H:i:s');
|
||
$latestDesc = sprintf('平台已通过 %s 回寄商品，运单号 %s。', $expressCompany, $trackingNo);
|
||
|
||
Db::startTrans();
|
||
try {
|
||
$existingReturnAddress = Db::name('order_return_addresses')->where('order_id', $id)->find();
|
||
if (!$existingReturnAddress) {
|
||
Db::name('order_return_addresses')->insert([
|
||
'order_id' => $id,
|
||
'user_address_id' => $returnAddress['user_address_id'] ?? null,
|
||
'consignee' => $returnAddress['consignee'] ?? '',
|
||
'mobile' => $returnAddress['mobile'] ?? '',
|
||
'province' => $returnAddress['province'] ?? '',
|
||
'city' => $returnAddress['city'] ?? '',
|
||
'district' => $returnAddress['district'] ?? '',
|
||
'detail_address' => $returnAddress['detail_address'] ?? '',
|
||
'created_at' => $now,
|
||
'updated_at' => $now,
|
||
]);
|
||
}
|
||
|
||
if ($existing) {
|
||
Db::name('order_logistics')->where('id', $existing['id'])->update([
|
||
'logistics_type' => 'return_to_user',
|
||
'express_company' => $expressCompany,
|
||
'tracking_no' => $trackingNo,
|
||
'tracking_status' => 'in_transit',
|
||
'latest_desc' => $latestDesc,
|
||
'latest_time' => $now,
|
||
'updated_at' => $now,
|
||
]);
|
||
$logisticsId = (int)$existing['id'];
|
||
$nodeText = '已更新回寄运单';
|
||
$nodeDesc = sprintf('平台更新回寄运单：%s %s', $expressCompany, $trackingNo);
|
||
} else {
|
||
$logisticsId = (int)Db::name('order_logistics')->insertGetId([
|
||
'order_id' => $id,
|
||
'logistics_type' => 'return_to_user',
|
||
'express_company' => $expressCompany,
|
||
'tracking_no' => $trackingNo,
|
||
'tracking_status' => 'in_transit',
|
||
'latest_desc' => $latestDesc,
|
||
'latest_time' => $now,
|
||
'created_at' => $now,
|
||
'updated_at' => $now,
|
||
]);
|
||
$nodeText = '已寄回用户';
|
||
$nodeDesc = sprintf('平台已通过 %s 回寄商品，运单号 %s', $expressCompany, $trackingNo);
|
||
}
|
||
|
||
Db::name('order_logistics_nodes')->insert([
|
||
'logistics_id' => $logisticsId,
|
||
'node_time' => $now,
|
||
'node_desc' => $latestDesc,
|
||
'node_location' => $returnAddress['city'] ?? '用户地址',
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
Db::name('orders')->where('id', $id)->update([
|
||
'order_status' => 'completed',
|
||
'display_status' => '物品已寄回',
|
||
'updated_at' => $now,
|
||
]);
|
||
|
||
Db::name('order_timelines')->insert([
|
||
'order_id' => $id,
|
||
'node_code' => 'return_shipped',
|
||
'node_text' => $nodeText,
|
||
'node_desc' => $nodeDesc,
|
||
'operator_type' => 'admin',
|
||
'operator_id' => 1,
|
||
'occurred_at' => $now,
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
(new MessageDispatcher())->sendInboxEvent('return_shipped', [
|
||
'user_id' => (int)($order['user_id'] ?? 0),
|
||
'biz_type' => 'return_shipped',
|
||
'biz_id' => $id,
|
||
'express_company' => $expressCompany,
|
||
'tracking_no' => $trackingNo,
|
||
'fallback_title' => '鉴定物品已寄回',
|
||
'fallback_content' => sprintf('平台已通过%s回寄鉴定物品，运单号 %s，可前往订单详情查看物流进度。', $expressCompany, $trackingNo),
|
||
]);
|
||
|
||
Db::commit();
|
||
} catch (\Throwable $e) {
|
||
Db::rollback();
|
||
return api_error('回寄运单登记失败', 500, [
|
||
'detail' => $e->getMessage(),
|
||
]);
|
||
}
|
||
|
||
(new EnterpriseWebhookService())->recordOrderEvent($id, 'return_shipped', [
|
||
'express_company' => $expressCompany,
|
||
'tracking_no' => $trackingNo,
|
||
'shipped_at' => $now,
|
||
]);
|
||
|
||
return api_success([
|
||
'id' => $id,
|
||
'express_company' => $expressCompany,
|
||
'tracking_no' => $trackingNo,
|
||
], '回寄运单已登记');
|
||
}
|
||
|
||
public function receiveReturnLogistics(Request $request)
|
||
{
|
||
$id = (int)$request->input('id', 0);
|
||
if ($id <= 0) {
|
||
return api_error('订单 ID 不能为空', 422);
|
||
}
|
||
|
||
$order = Db::name('orders')->where('id', $id)->find();
|
||
if (!$order) {
|
||
return api_error('订单不存在', 404);
|
||
}
|
||
|
||
$logistics = Db::name('order_logistics')
|
||
->where('order_id', $id)
|
||
->where('logistics_type', 'return_to_user')
|
||
->order('id', 'desc')
|
||
->find();
|
||
if (!$logistics || $logistics['tracking_no'] === '') {
|
||
return api_error('当前订单还没有有效回寄运单', 422);
|
||
}
|
||
if (($logistics['tracking_status'] ?? '') === 'received') {
|
||
return api_error('当前订单已标记用户签收，无需重复操作', 422);
|
||
}
|
||
|
||
$now = date('Y-m-d H:i:s');
|
||
$latestDesc = '用户已签收回寄商品，本次订单已完成。';
|
||
|
||
Db::startTrans();
|
||
try {
|
||
Db::name('order_logistics')->where('id', $logistics['id'])->update([
|
||
'tracking_status' => 'received',
|
||
'latest_desc' => $latestDesc,
|
||
'latest_time' => $now,
|
||
'updated_at' => $now,
|
||
]);
|
||
|
||
Db::name('order_logistics_nodes')->insert([
|
||
'logistics_id' => $logistics['id'],
|
||
'node_time' => $now,
|
||
'node_desc' => $latestDesc,
|
||
'node_location' => '用户地址',
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
Db::name('orders')->where('id', $id)->update([
|
||
'order_status' => 'completed',
|
||
'display_status' => '已完成',
|
||
'updated_at' => $now,
|
||
]);
|
||
|
||
Db::name('order_timelines')->insert([
|
||
'order_id' => $id,
|
||
'node_code' => 'return_received',
|
||
'node_text' => '用户已签收',
|
||
'node_desc' => '回寄商品已由用户签收，本次订单已完成。',
|
||
'operator_type' => 'admin',
|
||
'operator_id' => 1,
|
||
'occurred_at' => $now,
|
||
'created_at' => $now,
|
||
]);
|
||
|
||
(new MessageDispatcher())->sendInboxEvent('return_received', [
|
||
'user_id' => (int)($order['user_id'] ?? 0),
|
||
'biz_type' => 'return_received',
|
||
'biz_id' => $id,
|
||
'fallback_title' => '回寄商品已签收',
|
||
'fallback_content' => '系统已确认您签收回寄商品，本次鉴定订单已完成。',
|
||
]);
|
||
|
||
Db::commit();
|
||
} catch (\Throwable $e) {
|
||
Db::rollback();
|
||
return api_error('标记用户签收失败', 500, [
|
||
'detail' => $e->getMessage(),
|
||
]);
|
||
}
|
||
|
||
(new EnterpriseWebhookService())->recordOrderEvent($id, 'completed', [
|
||
'express_company' => (string)($logistics['express_company'] ?? ''),
|
||
'tracking_no' => (string)($logistics['tracking_no'] ?? ''),
|
||
'completed_at' => $now,
|
||
]);
|
||
|
||
return api_success(['id' => $id], '已标记用户签收');
|
||
}
|
||
|
||
private function trackingStatusText(string $status, string $logisticsType = 'send_to_center'): string
|
||
{
|
||
if ($logisticsType === 'return_to_user') {
|
||
return match ($status) {
|
||
'submitted' => '已登记回寄运单',
|
||
'in_transit' => '回寄途中',
|
||
'received' => '用户已签收',
|
||
default => $status === '' ? '待回寄' : $status,
|
||
};
|
||
}
|
||
|
||
return match ($status) {
|
||
'submitted' => '用户已提交运单',
|
||
'in_transit' => '用户已寄出，运输中',
|
||
'received' => '鉴定中心已签收',
|
||
default => $status === '' ? '待提交' : $status,
|
||
};
|
||
}
|
||
|
||
private function displayStatus(string $orderStatus, string $displayStatus, string $returnTrackingNo = '', string $returnTrackingStatus = ''): string
|
||
{
|
||
if ($orderStatus === 'report_published') {
|
||
return '待寄回';
|
||
}
|
||
|
||
if ($orderStatus === 'completed') {
|
||
if ($returnTrackingStatus === 'received') {
|
||
return '已完成';
|
||
}
|
||
if ($returnTrackingNo !== '') {
|
||
return '物品已寄回';
|
||
}
|
||
}
|
||
|
||
return $displayStatus;
|
||
}
|
||
|
||
private function normalizeOrderSourceChannel(string $sourceChannel): string
|
||
{
|
||
$sourceChannel = trim($sourceChannel);
|
||
$aliases = [
|
||
'wechat_mini_program' => 'mini_program',
|
||
'weixin_mini_program' => 'mini_program',
|
||
'mp_weixin' => 'mini_program',
|
||
'miniapp' => 'mini_program',
|
||
'user_app' => 'mini_program',
|
||
'web_h5' => 'h5',
|
||
'enterprise' => 'enterprise_push',
|
||
'enterprise_order' => 'enterprise_push',
|
||
'customer_push' => 'enterprise_push',
|
||
'large_customer_push' => 'enterprise_push',
|
||
];
|
||
$sourceChannel = $aliases[$sourceChannel] ?? $sourceChannel;
|
||
|
||
return in_array($sourceChannel, ['mini_program', 'h5', 'enterprise_push'], true) ? $sourceChannel : '';
|
||
}
|
||
|
||
private function sourceChannelText(string $sourceChannel): string
|
||
{
|
||
return match ($this->normalizeOrderSourceChannel($sourceChannel)) {
|
||
'mini_program' => '小程序',
|
||
'h5' => 'H5',
|
||
'enterprise_push' => '大客户推送订单',
|
||
default => '未知渠道',
|
||
};
|
||
}
|
||
|
||
private function formatAdminLogisticsDesc(string $logisticsType, string $status, string $expressCompany, string $trackingNo, string $fallback): string
|
||
{
|
||
$expressCompany = trim($expressCompany);
|
||
$trackingNo = trim($trackingNo);
|
||
|
||
if ($logisticsType === 'return_to_user') {
|
||
if (in_array($status, ['submitted', 'in_transit'], true) && $expressCompany !== '' && $trackingNo !== '') {
|
||
return sprintf('平台已登记回寄运单：%s %s，商品正在回寄途中。', $expressCompany, $trackingNo);
|
||
}
|
||
|
||
if ($status === 'received') {
|
||
return '用户已签收回寄商品，订单已完成。';
|
||
}
|
||
|
||
return $fallback;
|
||
}
|
||
|
||
if ($status === 'submitted' && $expressCompany !== '' && $trackingNo !== '') {
|
||
return sprintf('用户已提交寄送运单：%s %s，等待鉴定中心签收。', $expressCompany, $trackingNo);
|
||
}
|
||
|
||
if ($status === 'in_transit' && $expressCompany !== '' && $trackingNo !== '') {
|
||
return sprintf('用户已寄出商品：%s %s，当前运输中。', $expressCompany, $trackingNo);
|
||
}
|
||
|
||
if ($status === 'received') {
|
||
return '鉴定中心已签收包裹，等待鉴定师开始处理。';
|
||
}
|
||
|
||
return $fallback;
|
||
}
|
||
}
|